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Janet Smart


Reader in Operations Management, Saïd Business School.
I’ve been researching and teaching operations management in the Said Business School since 2007, and before that in the Department of Engineering Science at Oxford University. As well as operations management in museums, I’m interested in project management, especially Big Science projects.

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Posted by: on June 10, 2016

Backlog ready reckoner

In a previous blog, we saw that the total number of minutes required to create a catalogue could be estimated. In this blogpost, we’ll estimate the number of person-years required to clear that backlog. We need to estimate the number of minutes a full-time cataloguer has available in a year. Let’s suppose they work for […]

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Posted by: on March 26, 2016

The pipeline model of museum documentation

In a previous post, I looked at the Operations Management model of processes, with a view to comparing to the process of documenting artefacts in a museum. In a factory, process calculations are fairly straightforward. Items and processes are standardised, and so a standard items takes a predictable amount of time to be processed on […]

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Posted by: on March 10, 2016

Museums and documentation processes

Manufacturing systems are often understood in terms of a pipeline. Raw materials go in one end, flow through a series of linked processes, and emerge at the other end as finished goods. One of the aims of manufacturing systems design is to make sure that goods spend the shortest possible time in this pipeline, and […]

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Posted by: on February 25, 2016

Museums and lean inventory

Just over a year ago, in September 2014, we began a multi-disciplinary project on collections management in museums. My background is in Operations Management, and so I began by applying an operations perspective on the problem of getting museum acquisitions documented and onto the catalogue. A bit like inventory management in a factory. Inventory management […]

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